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Some Tips Customer Need to Pay Attention to

Here are some of the most important information that you must be aware of before you place orders:

- Volumerate sends goods to you from China. As such, you (or the consignee) are IMPORTING. In many countries this means you will be liable for import duties and other taxes. It's your responsibility to find out about this, and your responsibility to pay the taxes/charges on receipt of the items. Dropshippers: please inform your customers about this in advance.

- Generally most of the couriers cannot deliver to PO Box. So please offer us a street address.

- You need a valid phone number in your account. Dropshippers - please provide your customer's phone number for the courier to use.

- We strongly recommend you order samples before proceeding with large wholesale orders.

- For some countries' shipping price will be different to the site price. Like customers from Brazil, Argentina, Russia, Poland will need to pay extra EMS. Netherlands customers MUST choose DHL.

For our site EMS, we can ship to below countries:
Hong Kong, Macau, Japan, P..R Korea, R.Korea, Mongolia, Cambodia, Indonesia, Malaysia, Philippines, Singapore, Thailand, Vietnam, Australia, New Zealand, Papua New Guinea, Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Malta, Norway, Portugal, Spain, Sweden, Switzerland, U.K., Canada, U.S.A..

For countries not in above list will need to pay extra EMS charge or be changed into other shipping methods, such as DHL, you may contact us first before placing the order.

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