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Why was My Order Cancelled?

If we returned your money to you and closed your order, it is almost certainly because we were unable to verify your payment or the products you ordered were out of stock. Generally, our customer service staff will contact you by phone or email to discuss with you, but if we cannot get in touch with you in 5 days after we receive your payment, we will have to refund for you. As we think, it is our responsibility to ship out your order in a very quick time.

Possible reasons for refunding money are:

- There is obvious mistake on shipping address or abnormal condition, and there was no response when we contacted you.
- The products you ordered were out of stock(Generally we have enough stock but rarely we may suffer an temporarily lack of certain product ), and there was no response when we contacted you.

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