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How to Cancel an Order?

If you have placed an order and you HAVE PAID, and you want to CANCEL, please contact us as soon as possible. If the order been processed and you insist of cancellation, we will only put your order value into store credit. Or offer you a coupon which value equal with the order just canceled.

If you are uncertain about something on your order and you think you want to change it, please contact us and put the order on hold while you decide. This will stop the packing process so you still have a chance to make changes.

If the goods have already been delivered we cannot cancel or change the order. Or we can cancel the order, but for the money you paid, we will have to do a store credit.

All in all, please select the right items at the very first stage, if you want to change, cancel, add or even want to change address, please contact us before we process the order. Normally, we will process the order around each business day GMT 3 am to 4 am.

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